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VOTEIQ PRIVACY POLICY Last Updated: January 29, 2025

 

1. Introduction

VoteIQ (“we”, “us”, “our” or the “Company”) is a subsidiary of Melo Technology and is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information in compliance with applicable privacy laws in Canada.

VoteIQ is powered by Melo Technology and uses its AI-driven voice automation technology to provide intelligent voter outreach services, including Voter ID, Get-Out-The-Vote (GOTV), membership engagement, welcome calls, and event invitations.

By using VoteIQ, you consent to the collection, use, and processing of your personal information as described in this Privacy Policy. We may update this policy periodically and recommend that you review it frequently.

2. How We Collect Personal Information

We collect Personal Information directly through:

  • AI-powered voice calls made by VoteIQ to voters, supporters, and members.
  • Interactions with our services, including responses provided over the phone.
  • Campaigns and organizations that use VoteIQ’s services to engage with their audience.

We may also collect limited technical data related to phone interactions to ensure the proper operation of our services.

3. Types of Personal Information We Collect

The types of Personal Information we may collect include:

  • Identifiers: Name, phone number, voting preferences (if voluntarily shared), and responses provided during AI calls.
  • Call Data: Call timestamps, call outcomes (e.g., answered, voicemail), and recorded responses where applicable.
  • Interaction Data: Engagement history with VoteIQ services to improve voter outreach efficiency.

We do not collect financial data, social insurance numbers, or sensitive personal information beyond what is necessary for voter engagement.

4. How We Use Personal Information

VoteIQ collects and processes Personal Information for the following purposes:

✔ Voter Identification (Voter ID): Identifies campaign supporters, undecided voters, and key voter priorities.
✔ Get-Out-The-Vote (GOTV): Reminds supporters when, where, and how to vote.
✔ Membership Engagement: Encourages and facilitates membership renewals for political organizations.
✔ Welcome Calls: Introduces new members to political campaigns and engagement opportunities.
✔ Event Invitations & RSVPs: Invites voters to campaign events and collects attendance confirmations.
✔ Compliance & Security: Ensures compliance with Elections Canada regulations and prevents fraudulent activities.

VoteIQ does not use personal information for unrelated marketing purposes without explicit consent.

5. Who Has Access to Personal Information?

Personal Information is only accessible to authorized individuals who require access for legitimate business purposes. These include:

  • VoteIQ and Melo Technology Staff responsible for service management and data security.
  • Political Campaigns and Organizations that use VoteIQ’s services for outreach.
  • Service Providers (e.g., cloud storage, telecommunications infrastructure) who assist in delivering our services.

We do not sell, trade, or share personal information with third-party advertisers or unrelated businesses.

6. Security Measures to Protect Personal Information

We take data protection seriously and have implemented security safeguards to protect the information we collect, including:

🔹 Data Encryption: Securing stored and transmitted data against unauthorized access.
🔹 Access Controls: Restricting personal information access to authorized personnel only.
🔹 Audit & Monitoring: Regularly reviewing security protocols to maintain compliance with industry standards.

While we take every reasonable precaution, no system can be 100% secure. Users are encouraged to safeguard their own personal information when using communication technologies.

7. Data Retention & Deletion

VoteIQ retains personal information only for as long as necessary to fulfill the intended purpose. Specifically:

📌 Call Records & Response Data: Stored for up to 12 months unless required longer for legal or compliance reasons.
📌 Membership & Engagement Data: Retained as per the political organization’s engagement needs.

Once the retention period expires, personal information is securely deleted or anonymized in accordance with legal requirements.

8. Your Rights & Choices

You have certain rights regarding your personal information, including:

✅ Access & Review: Request a copy of the personal information we hold about you.
✅ Correction: Request corrections to inaccurate or outdated information.
✅ Opt-Out & Consent Withdrawal: Request to be removed from VoteIQ’s voter outreach services.

To exercise these rights, contact us at privacy@melo.ca.

9. Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, you can contact our Privacy Officer at:

📧 Email: privacy@melo.ca
🌐 Website: VoteIQ.ca

VoteIQ is proudly powered by Melo Technology, ensuring secure, AI-driven political outreach across Canada.

🚀 Experience the future of voter engagement—powered by VoteIQ.

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